We are located on Dubai – Al Ain Road (Route 66). At DUBAILAND, Dubai, United Arab Emirates.
Q:How do we get to Dubai Outlet Mall?
The main arterial roads leading to Dubai Outlet Mall are Dubai – AL Ain Road (Route 66), Emirates Road and Al Khail Road. A location map is available to view and download on our website under "Contact". If you need further assistance, please call +97144234666 and our friendly customer service staff will guide you.
Q:How long it will take me to reach Dubai Outlet Mall?
We are just 20 minutes from the World Trade Centre. No Salik (tolls), no traffic, no hassles!
Q:Will I have trouble finding a car parking space?
No - Dubai Outlet Mall has plenty of parking spaces for customers.
Q:How do I reach Dubai Outlet Mall by bus?
RTA public Buses number 66 & 67, originating from Bur Dubai bus station, run hourly on Dubai – Al Ain Road (Route 66) with a drop off/ pick up station opposite DOM.
Q:What about taxi transport to the mall?
Yes, any taxi will bring you to Dubai Outlet Mall. The average taxi fare would be around 50 Dirhams each way and varies depends on which part of town you are coming from.
Q:What are the opening hours of the mall?
Dubai Outlet Mall timings are as follows:
- Saturday to Wednesday 10am to 10pm - Thursday and Friday 10am to 12 Midnight
For mall timings during Ramadan or any Festive season please contact our customer service staff on +97144234666 or visit our website accordingly.
Q:What is an "Outlet" concept mall?
An "Outlet" concept mall offers significant discounts everyday on goods that are mainly last season stock. This means that when a store in a full priced mall is receiving new stock, space needs to be made for this new stock and so the older merchandise is moved to the store at Dubai Outlet Mall and prices substantially reduced. Store stock is constantly evolving so the merchandise at Dubai Outlet Mall could have been in a full priced mall as recent as a week or two ago.
Q:How many ‘outlet’ malls are there in the UAE?
Dubai Outlet Mall is the first and only outlet concept mall, not only in the Middle East, but also in MENA region.
Q:How many stores are there at Dubai Outlet Mall?
There are 240 stores and housing more than 1,200 international brands.
Q:How much will I save if I shop in Outlet Mall?
The stores at Dubai Outlet Mall offer discounts of between, 30%-90% off the original prices*, depending on the individual stores’ pricing policies.
*Except on Food items, Electronics, Jewelry and medicine.
Q:What is the refund or exchange policy for the products bought at Dubai Outlet Mall?
The refund/ exchange policy totally depends on the individual stores’ operations and Dubai Outlet Mall has no authority whatsoever over the running of the individual stores. However, we have had no feedback from the customers who are dissatisfied.
Please always check with each store staff for their refund/ exchange policies.
Q:What brands does Dubai Outlet Mall carry?
Dubai Outlet Mall has more than 1,200 premium and world-known brands available. These brands are listed on our website and are also available for review at our 3 Customer Service Desks.
Q:Are the brands genuine?
Yes, the brands are all authentic and genuine.
Q:Is there anywhere for kids to play at Dubai Outlet Mall?
Dubai Outlet Mall is the home to the first Chuck E Cheese’s offers families a one-of-a-kind total entertainment experience that includes great food, the coolest games and rides, an ice-rink, a bowling alley and other unique attractions. Dubai Outlet Mall also has a supervised soft play area for young children on the Ground Floor near the Dome entrance.
Q:What food options are available?
Dubai Outlet Mall offers comprehensive food and beverage choices from fast food in our Food Court to casual dining in cafes and fine dining in restaurants.
Q:Is internet connectivity available at Dubai Outlet Mall?
Yes, you can use your laptops at different cafes in the mall and also if u need a laptop you can hire one from El Mondo Café. Once you are here at DOM please check with one of our Customer Service Desks for further information.
Q:What Languages do your staffs speak?
We are proud to advise that our customer service staff can speak to 11 different languages, Arabic, English, French, Farsi, Russian, Turkish, Kyrgyz, Urdu, Hindi, Malayalam and Tagalog.
Q:What is the size of Dubai Outlet Mall currently?
Dubai Outlet Mall is 1 million square feet of built up area.
Q:When did Dubai Outlet Mall open?
Q:Is Dubai Outlet Mall a part of a bigger project?
Dubai Outlet Mall is the centerpiece of Dubai Outlet City which will be a mixed use development featuring retail, offices, residential and hotels.
Q:Are there any plans to extend Dubai Outlet Mall?
Yes, Phase 2 of Dubai Outlet Mall, which will triple the size of the existing mall.
Q:Do you have a supermarket or hypermarket?
No, traditionally "Outlet" concept malls around the world do not have hypermarkets or supermarkets. However, Dubai Outlet Mall will have a hypermarket in Phase 2.
Q:Do you have cinemas?
No, traditionally "Outlet" concept malls around the world do not have cinemas. However, Dubai Outlet Mall will have a cinema in Phase 2.
Have Any Question?
Feel free to ask
Dubai Outlet Mall is open 7 days a
week at the following times: