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 ABOUT US
Dubai Outlet Mall
Al Ahli Holding Group
 SHOPPING
Directory & Map
New Stores
 SERVICES
 EVENTS & PROMOTIONS
Calendar of Events
Bargain Mondays
Covent Garden
Store Offers
Past Events
 MAGAZINE
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Outlet Plus Card
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 CONTACT US
Reach Us
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FAQ

SERVICES

» Gift Vouchers


DUBAI OUTLET MALL GIFT VOUCHERS ARE THE PERFECT GIFT!

A Dubai Outlet Mall gift voucher is the perfect gift for everyone who likes stunning fashion, or shoes, or accessories, or sport gear, or home wares,  furniture or pretty much anything. You’ll be giving the coolest as the value of your gift go so much further with discounts of between 30% - 90% on most times.

Gift vouchers can be spent in over 200 participating top brand name stores at Dubai Outlet Mall. Vouchers are available in AED 25, 50, 100 and 500 values to suit every budget and they’re valid for one year.

There would be nothing better to receive than a Dubai Outlet Mall gift voucher for every special occasion and for interactive or bonuses. Buy your Dubai Outlet Mall gift vouchers now from the Customer Service Desk on the first floor near centre court or phone +97144234666 for further details.

 

» Oultet Plus Card


Dubai Outlet Mall’s The Outlet plus Card entitles shoppers to further discounts and value additions.  It is valid only for one day. Various outlets in the mall participate in this program to attract more shoppers in their stores. The shoppers can avail the Outlet Plus Card from any of the Customer Service Desks. The list of the participating outlets is provided along with the Outlet Plus Card.

 

To know more about the tourism services at Outlet Mall, please contact us on +97144234666 or email tourism@dubaioutletmall.com .

» First Aid Room


There is a First Aid Room for customers needing assistance. Please check at any of our Customer Service Desks for more information.

» Customer Services


 

 

We are also very proud that our customer service staff has been especially chosen for their broad language capabilities and we are to converse with customers in 11 different Languages such as Arabic, English, French, Farsi, Russian, Turkish, Urdu, Hindi, Malayalam, Tagalog and Kyrgyz. 

 

Customer Service Desks are located:

  • Ground floor Dome area (main entrance).
  • Ground floor Center court entrance.

» Wheelchair


For those who are in need, wheelchairs are available in each of the customer service desks on loan for free. 

» Baby Changing Room


Baby Changing facilities are available throughout the mall. Please check at any of our customer service desks for more information.

» Mother & Baby Room/ Father & Baby Room


There is a Mother & Baby Room and a Father & Baby Room located on the first floor near the Food Court for the convenience of parents and families. There are feeding rooms, Facilities to warm up bottles and a colorful and exciting kid’s playing area in the Mother & Baby Room.  

Please check at any of our Customer Service Desks for more information.

 

» Baby Carts


Baby Carts are available for hire just inside the Dome entrance. Your child will be happy and excited being in our colorful and fun looking carts while you have plenty of space in the back of the carts for your shopping bags.

» Car Cleaning Service


A car cleaning service is available in the Dubai Outlet Mall parking area. During the mall trading hours you can have the exterior of your car cleaned.

» Internet Cafes


Internet connectivity is available at Tim Horton's, French Bakery, El Mondo Café and Starbucks where their seating area has access to the internet. 

» Praying Rooms


We have 2 praying rooms for men and women.

Praying rooms are located on the First Floor next to Food Court with bathrooms conveniently close to them. 

» ATM Cash Machines


 

ATM machines are conveniently located at various locations in Outlet Mall:

  • Union National Bank
  • RAK Bank
  • First Gulf Bank 

» Money Exchange


 

Al Ansari Exchange can be found easily at the Ground  floor near the Vero Moda Outlet.

» Lost Property


 

Lost and found assistance is provided at the customer service desks and securities. 

If you have misplaced an article at Dubai Outlet Mall,

please call Customer Service on +971 4 423 4666.

» Clothes Alteration


 

Our expert tailors can provide all types of clothing alterations for you.

» Lost Child Assistance


With so many places to see, it is sometimes possible to lose track of your child. To keep stress level at a bare minimum, we have in place a highly efficient team which provides immediate assistance for lost children. 


» Luggage Storage Room


Luggage can be stored free of charge during mall hours.

To keep your luggage please proceeds to Customer Service desk located on the ground floor Center Court entrance.

 


» Mobile Recharging Service


 

There is a universal recharger at the main Customer Service Desks across the mall . The recharger is compatible with most brands. 


» Photo Studio


Dubai Outlet Mall provides a modern studio for advanced technology in Photography and Digital Editing.

» Restrooms


Female and Male restrooms are located ground floor and first floor at Dubai Outlet Mall. Please refer to the Customer Service for locations. 

» Tourist Shuttle Busses


Our shuttle bus program encompasses many hotels in various areas of Dubai. We are also extending our tourism reach by having a permanent kiosk presence at the Dubai Cruise Terminal and our buses transport cruise passengers to Outlet Mall.

 

To know more about the tourism services at Outlet Mall, please contact us on +97144234666 or email tourism@dubaioutletmall.com .

 

 

» Mall Directory


A complete list of all the many exciting stores and promotions are listed on the store guide printed in Arabic, English, Russian, Farsi and Chinese available at the Customer Service Desks.


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MALL HOURS

Dubai Outlet Mall is open 7 days a week at the following times:

Saturday to Wednesday

10 AM - 10 PM

Thursday & Friday

10 AM - 12 Midnight

WHAT'S UP

DOM Ranked UAE Top 5 Malls

FIND US

T: +97144234666

PO Box: 115648 Dubai

E: info@dubaioutletmall.com

A: Dubai Al-Ain Road (Route 66), Dubai, UAE.

 

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BIG BRANDS. BIG SAVINGS. EVERY SINGLE DAY!
YOUR ULTIMATE VALUE SHOPPING DESTINATION!

ABOUT US

  • Dubai Outlet Mall
  • Al Ahli Holding Group

STORE LOCATOR

  • Directory & Map
  • New Stores

WHAT'S UP

  • DOM Ranked UAE Top 5 Malls

SERVICES

  • Gift Vouchers
  • Oultet Plus Card
  • First Aid Room
  • Customer Services
  • Wheelchair
  • Baby Changing Room
  • Mother & Baby Room/ Father & Baby Room
  • Baby Carts
  • Car Cleaning Service
  • Internet Cafes
  • Praying Rooms

EVENTS & PROMOTIONS

  • Calendar of Events
  • Bargain Mondays
  • Covent Market
  • Stores Offers

DOWNLOAD CENTER

  • Magazines
  • Brochures

GALLERY

TOURISTS

  • Outlet Plus Card
  • Shuttle Service

CONTACT US

  • Reach Us
  • Bus Schedule
  • Leasing
  • Careers
  • Media Center
  • FAQ
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